Set Up Your First AI Chatbot in 5 Minutes
In 5 minutes you’ll have a working AI chatbot on your website — greeting visitors and answering their questions automatically, 24/7. No coding needed.
Before You Start
You’ll need:
- AIWU plugin installed and activated (Quick setup guide)
- An API key from any AI provider (Which provider should I choose?)
- Chatbot not showing after setup? See Display & Embedding Fixes
- Time needed: ~5 minutes
- Plan required: Free
Step 1: Open the Chatbot Builder
Go to WordPress Admin → AI Copilot → AI ChatBots.
Click the Create New Chatbot button at the top of the page.
What you should see: The chatbot settings page opens, with the General tab active.
Step 2: Name Your Chatbot and Turn It On
In the General tab:
- Enter a name for your chatbot (internal use only — visitors won’t see this)
- Find the Active toggle and switch it on
What you should see: The Active toggle turns green.
Step 3: Connect Your AI Provider
Go to the API tab.
- Select your AI provider from the Provider dropdown
- Paste your API key into the API Key field
- Leave the model on the default setting (you can change it later)
What you should see: The provider name and key are saved when you click Save Changes at the bottom.
Step 4: Write Instructions for Your Chatbot
Go to the Context tab. In the Instructions (or System Prompt) field, tell your chatbot who it is and what it should do.
A simple starting template:
You are a helpful assistant for [Your Business Name]. Answer questions about our services, pricing, and availability. Be friendly, concise, and professional. If you don't know the answer, say "I'll connect you with our team" and ask for their email.
What you should see: Your instructions saved in the text field.
Step 5: Save and Publish
Click Save Changes at the bottom of the page.
What you should see: A green confirmation banner at the top. Your chatbot is now live on your site.
Verify It Works
Open your website in an incognito browser window (Ctrl+Shift+N).
- Look for the chat icon in the bottom-right corner of your page
- Click it to open the chat window
- Type “Hello” and press Enter
- You should see an AI response within 3–5 seconds
Common Issues
Problem: “I don’t see a chat icon on my site.”
Fix: Make sure the Active toggle is on (Step 2). Then clear your site cache — caching plugins serve old pages without the chatbot. Test in incognito. See Chatbot Not Showing guide for more.
Problem: “The chat opens but the AI doesn’t respond.”
Fix: Go to the API tab and double-check your API key — delete and re-paste it. Make sure you have billing/credits set up with your provider. See AI Not Responding guide.
Problem: “The chatbot answers, but the responses are too generic.”
Fix: Your chatbot is using general AI knowledge. Make the Instructions in Step 4 more specific — or train it with your actual business data. See Train Chatbot with Embeddings.
Still stuck? Contact support.
What’s Next
- 🧠 Make it smarter: Train Your Chatbot with Embeddings — so it answers questions specifically about YOUR business, not generic AI responses
- 💬 Make it read page content: Content-Aware Mode: Chatbot That Knows Your Pages
- 🎨 Make it match your brand: Customize Chatbot Appearance: Colors, Fonts, Position
- 🛒 Running a WooCommerce store? Connect WooCommerce: Product Recommendations in Chat
- 📊 Track performance: Chatbot Analytics: Track Conversations
- 🌍 Multi-language site? Multi-Language Chatbot Setup
- 🛠️ Use it for customer support: Customer Support Chatbot: Automate 80% of Tickets
- 💰 Turn conversations into sales: Chatbot Conversion Optimization
Last verified: AIWU v.4.9.2 · Updated: 2026-02-25
