Slack Integration: AI-Processed Alerts and Digests to Any Channel

Slack is where your team lives. AIWU can push AI-processed alerts, summaries, and updates into any Slack channel the moment something happens on your WordPress site — new orders, published posts, form submissions, support requests, or any scheduled digest. This guide covers both simple webhook notifications and more advanced Slack bot interactions.

Before You Start

You’ll need:

• Familiar with the workflow builder (First Custom Workflow guide)
• AIWU Pro with API key configured
• A Slack workspace where you can add apps
• Time needed: ~10 minutes
• Plan required: Pro (basic webhook sending works on Free)

Step 1: Create a Slack Webhook

A webhook URL lets AIWU post messages directly to a Slack channel without complex authentication.

1. Go to api.slack.com/apps → Create New App → From scratch
2. Name: “AIWU Notifications”, workspace: your workspace
3. In the app settings: Incoming Webhooks → toggle On → Add New Webhook to Workspace
4. Select the channel to post to (e.g. #aiwu-alerts or a specific team channel)
5. Copy the webhook URL — it looks like: https://hooks.slack.com/services/T.../B.../...

Create a separate webhook for each channel you want to post to — or create multiple channels and multiple webhooks.

Step 2: Save Webhook in AIWU

Go to AI Copilot → Integrations → Slack → Add Webhook. Paste the webhook URL and give it a name (e.g. “Orders channel”). Repeat for each channel/webhook.

Step 3: Add Slack Action to Workflows

In any workflow: Output Action → Send Slack Message → select your saved webhook.

In the message body, mix variables and {ai_output}:

🛒 *New Order #_{order_id}_*
👤 {billing_first_name} {billing_last_name} | {billing_email}
💰 {order_total} via {payment_method}
📦 {order_items}

_{ai_output}_

Slack supports basic markdown: *bold*, _italic_, `code`, and emoji. Use these to make messages scannable at a glance.

Ready-to-Use Message Templates

New post published → content team:

📝 *New post published on {site_name}*
*{post_title}*
{post_url}
Category: {post_category} | Author: {post_author}

{ai_output}

AI prompt: “Write a 1-sentence internal note about why this post matters for our content strategy. Based on title: {post_title}, category: {post_category}.”

Weekly summary → management:

📊 *Weekly Site Summary — {current_date}*

{ai_output}

AI prompt: “Write a brief weekly summary. This week: [X posts published], [Y orders]. Key highlights to mention: […]”

High-value order alert:

🔥 *High-value order alert!*
Order #{order_id}: *{order_total}*
Customer: {billing_first_name} {billing_last_name}
Items: {order_items}
👉 View: https://aiwuplugin.com/wp-admin/post.php?post={order_id}&action=edit

Add a condition to only trigger this for orders over a set amount (e.g. order_total > $500).

Advanced: Slack Bot (Two-Way Communication)

For two-way interaction — team members sending commands to Slack that trigger AIWU actions — set up a Slack bot with slash commands. This requires creating a Slack App with Slash Commands enabled, pointing the command to your AIWU webhook endpoint. See the REST API guide for the endpoint format.

Example slash command: /generate-ideas → AIWU runs the content ideas workflow and posts results back to Slack within seconds.

Verify It’s Working

In your AIWU Integrations → Slack → click Test Webhook next to any saved webhook. A test message should appear in the Slack channel within 5 seconds.

Common Issues

Problem: “Test webhook works but live workflow messages don’t appear.”
Fix: Verify the workflow is active and the trigger condition has been met. Check the workflow log for errors.

Problem: “Messages appear but formatting looks broken (asterisks not bold, etc.).”
Fix: Slack markdown uses *bold*, not **bold**. Also ensure you’re not wrapping the message in HTML — Slack uses plain text with its own markdown, not HTML.

What’s Next

• 🔔 WooCommerce orders to Slack already configured: Order Notifications guide
• ⭐ Product reviews to Slack: Review → Slack Workflow Recipe
• 📧 Also notify by email: Gmail & Outlook Integration

Last verified: AIWU v.4.9.2 · Updated: 2026-02-25